Privacy Policy

The Builde Group

Privacy Policy for The Builde Group

Effect Date: September 6, 2024

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address.
• Project Details: Information related to your renovation project, including property details, design preferences, and other project specifications.
• Billing Information: Payment details such as credit card or bank account information (processed through secure third-party payment services).
• Communication Records: Email correspondence, phone calls, and other communication records related to your inquiries or services.
• Website Usage Data: Information about your interactions with our website, including IP addresses, browser type, and browsing behavior through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide residential and commercial renovation services, including project management, design, construction, and customer support.
• Communication: To respond to your inquiries, send updates about your project, and provide important information about our services.
• Billing and Payments: To process payments for services rendered and manage billing records.
• Marketing: To send promotional materials, newsletters, and offers related to our services (you can opt out of marketing communications at any time).
• Website Improvements: To monitor and improve our website’s performance and user experience.

3. How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include:

• Encryption: We use secure technologies to protect sensitive information such as payment details.
• Access Controls: Only authorized personnel have access to your personal information, and they are required to maintain the confidentiality of your data.
• Regular Monitoring: We regularly review and update our security practices to ensure the safety of your information.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties in the following situations:

• Service Providers: We may share your information with contractors, suppliers, or service providers who assist us in delivering our renovation services.
• Legal Obligations: We may disclose your personal information if required to do so by law or in response to a legal process, such as a court order or government request.

5. Your Rights and Choices

You have the right to:

• Access Your Information: Request a copy of the personal information we hold about you.
• Correct Your Information: Request corrections or updates to any inaccurate or incomplete personal information.
• Delete Your Information: Request the deletion of your personal information, subject to legal or contractual obligations.
• Opt Out of Marketing: Choose not to receive marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and collect data on website usage. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the effective date will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

The Builde Group
info@thebuildegroup.com
289.259.6606

We are committed to ensuring your privacy and will address any concerns promptly. This Privacy Policy outlines The Builde Group’s practices and responsibilities regarding the collection and use of personal data and provides you with the necessary options to manage your privacy.